我院患者用药习惯及对用药知识的了解现状与需求调查
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篇名: 我院患者用药习惯及对用药知识的了解现状与需求调查
TITLE:
摘要: 目的:为有针对性地开展和完善我院的药学服务工作提供参考。方法:采用问卷调查的形式,随机选取我院患者面对面或通过网络平台就其用药习惯及对用药知识的了解现状与需求进行调查,并对结果进行统计和分析。结果:本调查面对面发放问卷289份,回收有效问卷282份,有效回收率为97.58%;通过网络平台回收有效问卷51份,两种途径共回收有效问卷333份。问卷调查结果显示,44.14%的受访患者会在服药前仔细阅读药品说明书;41.14%的受访患者会特别关注药品说明书上标注的不良反应及注意事项;超过60%的受访患者出现过各种不良服药方式;病情好转后66.07%的受访患者会自行停药或减量;病情未好转时26.73%的受访患者会自行换药或加量。“向医护人员咨询”是受访患者最主要的(69.07%)也是信任度最高的(84.08%)的用药知识来源。受访患者最希望了解的用药知识是“不良反应和副作用”(65.46%),且“适应证和适用人群”“注意事项”“服用多种药物时药物的相互作用”“用法用量”等的选择率也较高;其中年龄和学历等人群特征对于患者某些选项的选择存在显著影响(P<0.05)。“当面咨询”是受访患者期望获取用药知识的最主要的渠道(72.97%),其余还有“电话咨询”“网络咨询”等,且年龄和学历等人群特征对于患者某些选项的选择均存在显著影响(P<0.05)。结论:我院患者对药品说明书及其内容关注度还不够高,不良用药习惯仍普遍存在;其用药知识来源多样,但对于除医护人员外的其余来源信任度均不高;其对于用药知识需求呈多样性,而我院目前提供的药学服务形式及内容还不能充分满足患者的需要。
ABSTRACT: OBJECTIVE: To provide reference for the development and improvement of pharmaceutical care in our hospital. METHODS: By questionnaire investigation, habits and understarding situation and demand of knowledge of drug use among patients in our hospital were randomly collected by face-to-face interview or network platform. A statistical analysis was carried out on obtained results. RESULTS: In this questionnaire investigation, 289 questionnaires were sent out face-to-face, and 282 valid questionnaires were returned with effective feedback rate of 97.58%. Totally 51 valid questionnaires were returned through network platform. A total of 333 valid questionnaires were returned through two ways. The results of questionnaire investigation showed that 44.14% of the surveyed patients would read the drug instructions before taking drugs; 41.14% of the surveyed patients would pay more attention to ADR and cautions stated in drug instructions. More than 60% of the surveyed patients had various bad habits of drug use. When getting better, 66.07% of the surveyed patients would stop using drugs or reduce the dosage. When having not improved, 26.73% of them would change drugs or increase dosage. “Consulting with the medical staff ” was the most common source (69.07%) of drug use knowledge, and it was also the most trusted source (84.08%). Among the knowledge of drug use, surveyed patients most expected to understand the “ADR and side effects” (65.46%), and the selection “indication and main user”, “cautions”, “drug interaction in multiple use” and “usage and dosage” were also selected frequently, and the choices of some options were significantly affected by the characteristics of people, such as age and education degree (P<0.05). The most expected way to acquire drug use knowledge was “face-to-face consultation with medical staff ”(72.97%), followed by “telephone consultation”and “network consultation”, and the choices of some options were significantly affected by the characteristics of people, such as age and education (P<0.05). CONCLUSIONS: Patients in our hospital haven’t pay enough attention to drug instructions and their content, and bad habits of drug use still exist. Sources of drug use knowledge are diverse, but confidence of other sources is not enough except for source of medical staff. The demands for the knowledge of drug use are different, however, the present form and content of pharmaceutical care in our hospital cannot fully meet the needs of patients.
期刊: 2017年第28卷第12期
作者: 黄琳,樊王冬,喻颜,刘培尧,鄢荣,程小宁
AUTHORS: HUANG Lin,FAN Wangdong,YU Yan,LIU Peiyao,YAN Rong,CHENG Xiaoning
关键字: 患者;用药习惯;用药知识;现状;需求;调查
KEYWORDS: Patients; Habit of drug use; Knowledge of drug use; Situation; Demand; Investigation
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