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吉林省公立医院中药药学服务质量评价体系的构建
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| 篇名： | 吉林省公立医院中药药学服务质量评价体系的构建 |
| TITLE： | Construction of Evaluation System for TCM Pharmaceutical Care Quality in Public Hospitals of Jilin Province |
| 摘要： | 目的：构建吉林省公立医院中药药学服务质量评价体系，为提升公立医院中药药学服务质量提供参考。方法：2020年11月，采用理论抽样法和目的抽样法分别选取吉林省中药药学工作相关人员20名和该领域专家10名，运用扎根理论和德尔菲法梳理出公立医院中药药学服务质量评价体系并进行评分；应用层次分析法确定各层指标权重。结果：两轮专家积极性、权威程度、意见协调程度较高，最终构建了由5个准则层和27个指标层组成的吉林省公立医院中药药学服务质量评价体系。5个准则层权重由高到低依次为中药药学服务管理（0.290）、中药药学服务设备（0.283）、中药处方合理性（0.163）、中药质量管理（0.150）、中药药学服务能力（0.114）。结论：本研究构建的吉林省公立医院中药药学服务质量评价体系具有科学性和适用性，可为公立医院中药药学服务质量的提高提供依据。公立医院可根据该质量评价体系结果来设置优先改进的维度，将有限的人力物力集中到优先级别高的改进指标上来。 |
| ABSTRACT： | OBJECTIVE：To construct the evaluation system for TCM pharmaceutical care quality in public hospitals of Jilin province，and to provide reference for improving the quality of TCM pharmaceutical care in public hospitals. METHODS ：On Nov. 2020，20 relevant personnel and 10 experts in the field of TCM in Jilin province were selected by theoretical sampling method and objective sampling method ，respectively；grounded theory and Delphi method were adopted to sort out and score the evaluation system of TCM pharmaceutical care quality in public hospitals. Analytic hierarchy process （AHP）was used to determine the weight of each index. RESULTS ：In the two rounds of evaluation ，experts’enthusiasm，authority and opinion coordination were relatively high. Finally ，the evaluation system of TCM pharmaceutical care quality in public hospitals of Jilin Province was constructed ， consisting of 5 criterion layer indexes and 27 field layer indexes. The weights of the five criterion layer indexes from high to low are 0.290 for TCM pharmaceutical care management ，0.283 for TCM pharmaceutical care equipment ，0.163 for TCM prescription rationality，0.150 for TCM quality management ，0.144 for TCM pharmaceutical care ability. CONCLUSIONS ：The evaluation system of TCM pharmaceutical care quality in public hospitals of Jilin province established in this study is scientific and applicable ， and provides a basis for improving the quality of TCM pharmaceutical care in public hospitals. Public hospitals can set up priority improvement dimensions according to the results of the quality evaluation system ，and focus the limited human and material resources on priority improvement indexes. |
| 期刊： | 2021年第32卷第15期 |
| 作者： | 夏昉，崔严尹，刘金萍，赫玉芳 |
| AUTHORS： | XIA Fang，CUI Yanyin ，LIU Jinping ，HE Yufang |
| 关键字： | 吉林省；公立医院；中药药学服务；扎根理论；层次分析；德尔菲法；评价体系 |
| KEYWORDS： | Jinlin province ；Public hospital ；TCM pharmaceutical care ；Grounded theory ；Hierarchy analysis ；Delphi |
| 阅读数： | 378 次 |
| 本月下载数： | 7 次 |
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